Last Updated: 06/2022
1. Categories of information we collect
- Information that you give to us
When you register for and use our services we collect the information that you give to us. This may include information like your name, email address, phone number, date of birth, country of residence, language, gender, and time zone.
- Information about your device
When you use our services we may collect specific information about your device, and across your devices, such as the product model, serial number, operating system, device settings, device performance, device and advertising identifiers, Internet service provider, IP address and other unique personal or online identifiers. If you or your device experiences an error, we collect information about the error, the time the error occurred, the application or features being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred.
- Information about your use of our services
We collect information about your use of and interaction with our services. This could include information about your online status, your service use history, your connections and interactions with other users, the content you share, the date and time of your visit, information about the links you click, pages you view, and advertising you interact with within our services, inferences used to create a profile about preferences and characteristics, standard server log information, and other information about how you use our services.
- Your content
- Your purchases
Some of our services allow you to make purchases. If you use any of our services to make a purchase, we may collect information about the purchase. This could include payment information, such as your credit card number, account authentication information, and contact information like your billing and shipping address.
- Location information
With your consent, we may collect and process information about your precise location. When we have your location information, we use it to tailor our services for you and others, like helping you establish friend relationships with other Planbtrading users.
- Information from other sources
We may also receive information about you from other sources, including from users of our services, entities that sell information, and third-party services and organizations. For example, if you access any social media or similar services through our services to login or to share information about your experience on our services with others, we may collect information from these third-party services.
- Aggregated and deidentified information
We may aggregate or de-identify the information described above. Aggregated or de-identified information is not subject to this policy.
2. How we use your information
We use the information that you give us and the information we collect to deliver, maintain and improve our services, including for the performance of troubleshooting, data analytics, testing, research, statistical analysis and surveys. We also use this information to provide you with services that you request, develop new services, suggest personally relevant features, offer you customized content, allow you to participate in interactive features of our services, manage accounts, provide you with tailored advertising, send you promotional materials from us or our affiliates and trusted business partners, keep our services, business and users safe and secure, comply with applicable laws and regulations, and to protect or exercise our legal rights or defend against legal claims.
Whenever you contact us, we use the information that you provide to us to help resolve issues you might be having when you use our services. We also use information, such as your email address or phone number, to respond to you when you contact us, to let you know about changes to our policies and terms, to let you know about changes or improvements to our services and to inform you about other services that we offer.
Statistics about your browsing site are stored by our partners Google, Facebook, which operate outside the European Union, i.e. USA.
We do not, and will not sell your personal information to third parties. However, we do permit third-party service providers to collect personal information, through some of our services and we share personal information with third party service providers for business purposes as described in this policy, including but not limited to providing advertising on our services and elsewhere based on users’ online activities over time and across different sites, services, and devices.
3. How your information is shared
- Authorized third-party service providers
We may share some or all of the categories of your personal information, as identified above, with third-party service providers that provide services to us for a variety of business purposes, such as payment processing, customer service, email deployment, advertising and marketing (including counting ad impressions, verifying positioning and quality of ad impressions, ensuring compliance with industry standards and specifications, ad delivery, reporting, personalization, audience segmentation, and analytics), security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, information hosting, auditing, and information processing.
- Legal purposes
We may share your information to comply with legal process, respond to claims or inquiries, enforce our terms, or protect and defend the rights, property or personal safety of our operations, our users, or the public.
- Business transfers
We may share your information as part of a substantial corporate transaction, such as a sale or transfer of company assets, a merger, consolidation, or as otherwise legally permitted.
- Other users and the public
Some of our services allow you to share information and content with others or engage in public activities. When you decide to use these services, the information or content that you share, your nickname, your user icon, your online status, your country of residence, and your gameplay information may be visible to Planbtrading and its trusted business partners, other Planbtrading users, and in some cases the public. Please keep in mind, when you use these services, that the information and content that you choose to share can be read, collected, or used by others. You are fully responsible for the information and content that you choose to share in these instances.
- When you access third-party services
If you access third-party services — such as third-party online gaming services and social media services — through our services, these third-party services may be able to collect information about you, including information about your activity on our services, and they may notify your connections on the third-party services about your use of our services, in accordance with their own privacy policies.
- With your consent
We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
4. Your controls, choices and rights
We may offer you certain controls and choices regarding the information we collect, how the information is used, and how it is shared. These controls and choices may include the ability to update, correct or delete information that you have provided to us or information that we have collected through your use of our services. They may also include the ability to opt-out of receiving notifications, promotions, offers or other advertising from us.
Depending on your place of residence, you may have the right, in accordance with applicable law, to request access to, deletion, and portability of your information.
We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on our services may change or no longer be available to you.
5. Information retention and information security